Your IT administratorPeople, devices and Microsoft 365. One partner for your business IT.
We manage Microsoft 365, user accounts and computers. We help you choose equipment, connect a server or open a new office. Everyday support and new projects, with one IT partner.
Your IT, looked after
| Computers | all good | |
|---|---|---|
| Backups | today 02:00 | |
| Email & Microsoft 365 | running | |
| Network & Wi-Fi | stable |
- Microsoft 365
- Intune
- SharePoint
- Entra ID
- Windows
- Teams
- OneDrive
- VPN
- Wi-Fi
- Cloud PBX / 3CX
Who we help most often
For businesses that need ongoing IT support and help as they grow.
Small business owners
IT is all on you — or on “a friend who knows computers”.
Hand it all over to us: computers, email, backups, and user support. One subscription, one responsibility.
Growing teams
New people, new computers and more access to manage.
We prepare accounts, configure devices through Intune and organise collaboration in Microsoft 365 and SharePoint.
Transport and service companies
Dispatchers and people in the field need data anytime, anywhere.
Reliable access to your data from the office and on the road — and backups of the data you can’t afford to lose.
Offices with 20–200 people and branches
Network, Wi-Fi, cameras, printers — managing it in-house is costly and slow.
We come out, install, and take over the management: networks, Wi-Fi, cameras, and hardware. Branches included.
We take care of your IT instead of an in-house admin
Ongoing IT administration starts with your user count. Servers, telephony and other responsibilities are included in a proposal tailored to your environment.
IT administrator by subscription
We manage Microsoft 365, user accounts and computers. We help you choose equipment, connect a server or open a new office. Everyday support and new projects, with one IT partner.
- We choose and buy the hardware
- We write up what needs buying — a price and a reason for every item. Then we handle the order for you.
- We set it up and get it running
- Computers, email, file sharing, printers, and Wi-Fi. Your people sit down and start working straight away.
- We plug into what you have
- We don't rebuild your company. Whatever works, we leave running — a new laptop, mailbox, or printer simply joins what you already use.
- We manage accounts and access
- A new hire has a computer, an email address, and access ready on day one. When someone leaves, we remove their access on the date you give us.
- We watch updates and backups
- We agree on updates, security and backup checks for your systems, including responsibilities and how recovery will be verified.
- We help remotely and on site
- We respond to email and WhatsApp within 4 hours during agreed support hours. This is the initial response, not a resolution guarantee. Onsite visits are charged separately.
We can manage your own server or set up infrastructure with a provider such as Hetzner. We also assess Cloud PBX / 3CX operated by your telephony provider.
Microsoft 365 deployment, migration, equipment procurement and initial setup are quoted as separate projects. We then offer ongoing support within an agreed scope.
Microsoft 365 licences and cloud or telephony services are paid separately. This price covers our IT administration.
What does basic IT administration cost?
Start with your user count and select any additional areas. You will see a base estimate; we will discuss the scope of extended support together.
Active licensed users in Microsoft 365. Contact us for larger environments.
Base monthly estimate
€129.80
per month · 5 × €25.96
CZK 3245 · Indicative conversion: €1 = CZK 25.
Basic remote IT administration, excluding onsite visits. Prices exclude VAT.
An indicative calculation for basic administration. The final proposal depends on your environment and agreed scope.
Onsite visits and work outside the agreed subscription are billed separately at CZK 1500/hour + VAT. We agree on the scope and price in advance.
Microsoft 365 licences and cloud or telephony services are paid separately. This price covers our IT administration.
Support starts with a paid IT audit. The audit and any implementation projects are priced separately from monthly support; we agree the cost in advance.
IT projects that help your business grow
Microsoft 365 deployment, migration, equipment procurement and initial setup are quoted as separate projects. We then offer ongoing support within an agreed scope.
- 01
Equipment selection and procurement
We recommend devices, compare offers and help with purchasing and deployment.
- 02
Microsoft 365 and SharePoint
Tenant setup, email, document sharing and access policies.
- 03
Computers and Intune
Company devices, update management and employee onboarding and offboarding.
- 04
Servers and infrastructure
We design and configure your physical server or cloud environment, then agree on ongoing administration.
- 05
Cloud PBX / 3CX
We check access and provider capabilities, configure the PBX and agree on its administration.
- 06
Networks and new offices
Wi-Fi, network equipment and IT preparation for a new workplace.
- 07
Migrations and backups
We plan data transfers, backups and recovery checks around your operations.
- 08
Consulting and IT planning
We review your needs, priorities and budget and provide concrete next steps.
First we understand your IT. Then we take care of it.
The initial audit, implementation and ongoing support are separate stages with agreed pricing. If your IT is already set up, we start with an audit to identify whether any changes are needed.
- 01
Your team and needs
We discuss your team, systems and goals, then agree the scope and cost of the initial audit.
- 02
Paid IT audit
Before taking over support, we review infrastructure, access and configuration, even if everything already works. We identify risks and necessary changes.
- 03
A project if needed
If Microsoft 365 deployment, migration or setup is needed, we prepare a separate proposal with scope, timing and cost.
- 04
Ongoing support
We agree the systems covered, responsibilities and monthly price based on user count and the scope of support.
If you commission us to carry out the agreed changes needed to take over IT support, we credit 50% of the paid audit fee towards that work. Follow-up work is quoted and agreed separately. You can also order the audit on its own.
About
We help small and medium businesses in Czech Republic work more efficiently. We handle IT infrastructure so you can focus on growth.
We believe IT should help business, not create problems. That's why we offer clear services with transparent pricing and accountability.
What you get instead of hiring your own IT person
- 01
No payroll costs
- No recruiting, and no salary or paid leave for an in-house IT specialist.
- 02
One IT partner
- We can manage your own server or set up infrastructure with a provider such as Hetzner. We also assess Cloud PBX / 3CX operated by your telephony provider.
- 03
Agreed support scope
- We respond to email and WhatsApp within 4 hours during agreed support hours. This is the initial response, not a resolution guarantee. Onsite visits are charged separately.
- 04
We watch updates and backups
- We agree on updates, security and backup checks for your systems, including responsibilities and how recovery will be verified.
Common questions
What companies ask us most often before they order.
Let’s talk today
Tell us how many people you support and what IT you need managed. We will discuss your situation and propose next steps.
Rather send a request than chat?
Tell us how many people you support and what IT you need managed. We will discuss your situation and propose next steps.
Write to us
- info@mesartim.cz
Enquiries and questions
- Phone
- +420 771 117 112WhatsApp
Phone or WhatsApp
- Office
Prague 3, Žižkov
Meeting by appointment
- Quick Start
- Consultation
- Agreed support scope
- One IT partner